A sharp critique of how and how much UX Design cares about users

UX seniors working outside commercial constraints don’t help the situation. They push the fight for the user rhetoric in Medium articles, tweets, and LinkedIn posts. They goad young UX starters to push for empathetic values without acknowledging how few contexts they are compatible with. For most, choosing where you work is a luxury. It’s going to be the commercial UX roles that pay the best every time. Designing socially beneficial products is something to strive for, but not something that should weigh on the shoulders of a junior UX designer while their manager is asking them to draw a dark pattern in Figma.